Job title: Customer Service/Transport
Mat Cover 9 months
Aspion re partnering with a transport company who are looking to fill a Customer service representative to join their small team in the Lancashire are. This is a maternity cover but may go permanent further into the contract.
The company is a very well established Global Group who have branches in many locations so this is an excellent opportunity to join a company who can offer scope and a career path.
- Inbound and Outbound calls to clients and customers
- Transferring calls to the relevant person and department in the business
- Dealing with complaints and sorting out any queries on deliveries
- Uploading information onto the database using excel
- Dealing with all delivery notes
- Dispatch materials and goods
- Liaising with drivers checking times of deliveries and documenting on the system so the customer is fully aware of any delays.
- Computer Literate using Excel, Google and Outlook
- Excellent Customer Service Skills
- Excellent telephone manner
- Able to multi task
- Work off own initiative
- Onsite Free parking
- 28 days holiday
- Free refreshments/lunches
- Team paid lunches
- Quarterly nights out paid for by the company
Monday to Friday 8m to 5pm
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